Call us now on: 01494 450 450

PPI still leads on ombudsman complaints

Payment protection insurance makes up seven out of ten complaints - Tuesday, Sep 09, 2014

Get a Quick quote

Want to find our more?
Would you like us to call you?
Fill in the form below and we'll get back to you.

Payment protection insurance makes up seven out of ten complaints to regulator as insurance cases rise 1%.


The Financial Ombudsman Service (FOS) said that of 191,129 complaints received in the first six months of 2014, 70% were related to payment protection insurance (PPI). There were a total of 133,819 new PPI complaints. The number of complaints about insurance rose 1% as reports about products other than PPI grew 3% (57,310 compared to 55,747). The average uphold rate (where the ombudsman found in the consumer's favour) over the six-month period was 57%, up from 51% during the previous six months, ranging from 1% to 94% across the individual businesses.

Read the article in full here.

PPI still leads on ombudsman complaints

Get a Quick quote

Want to find our more?
Would you like us to call you?
Fill in the form below and we'll get back to you.

What people say about us...

J Bennett has been such a support with our flood claim. It is the first time I have had to make a claim for anything and Rebecca particularly has made it a very smooth process.
read more testimonials...
J Bennett and Son acquires Mathews Comfort insurance
J Bennett and Son acquires Oxford based Insurance Brokers, Mathews Comfort

We are delighted to announce the acquisition of the Mathews Comfort’s general insurance arm.

read more
Aviva Community Fund Project J Bennett and Son
J Bennett & Son supports local sports club in funding bid

  Vote for Thame Cricket Club and Day Centre in the AVIVA community fund   Thame Town Cricket Club and Thame Tennis and Bowls Club are looking for local support in a public vote for their AVIVA community fund application.

read more
Is your retrieve vehicle correctly insured?
Is your retrieve vehicle correctly insured?

As a balloonist, you can’t be successful without a good retrieve.

read more
Glossary

Not sure about some technical jargon or insurance gobbledygook?

click here!

Our website uses cookies. Cookies enable us to provide the best experience possible and help us understand how customers use our website. Our site won't work without them. By continuing to use our website you accept our use of cookies. Find out more about cookies.

×