Call us now on: 01494 450 450

PPI still leads on ombudsman complaints

Payment protection insurance makes up seven out of ten complaints - Tuesday, Sep 09, 2014

Get a Quick quote

Want to find our more?
Would you like us to call you?
Fill in the form below and we'll get back to you.

Payment protection insurance makes up seven out of ten complaints to regulator as insurance cases rise 1%.


The Financial Ombudsman Service (FOS) said that of 191,129 complaints received in the first six months of 2014, 70% were related to payment protection insurance (PPI). There were a total of 133,819 new PPI complaints. The number of complaints about insurance rose 1% as reports about products other than PPI grew 3% (57,310 compared to 55,747). The average uphold rate (where the ombudsman found in the consumer's favour) over the six-month period was 57%, up from 51% during the previous six months, ranging from 1% to 94% across the individual businesses.

Read the article in full here.

PPI still leads on ombudsman complaints

Get a Quick quote

Want to find our more?
Would you like us to call you?
Fill in the form below and we'll get back to you.

What people say about us...

It is such a pleasure to call J Bennett’s; the telephone is answered by a real human being and I know that I am going to receive a professional service from people I trust.
Simon Nickson
Formbar Limited
Shillingford
read more testimonials...
Is your retrieve vehicle correctly insured?
Is your retrieve vehicle correctly insured?

As a balloonist, you can’t be successful without a good retrieve.

read more
How the new discount rate may change your insurance
How the new discount rate may change your insurance

Changes to the Discount Rate and how it will affect your insurance   Part of our duty as your insurance broker is to keep you up to date with changes in the industry which may have an impact on you and your insurance policies.

read more
Business Survival Insurance
Business Survival Insurance

  What the industry calls Business Interruption or Loss of Profits Insurance, is actually cover your business needs to survive!

read more
Glossary

Not sure about some technical jargon or insurance gobbledygook?

click here!

Our website uses cookies. Cookies enable us to provide the best experience possible and help us understand how customers use our website. Our site won't work without them. By continuing to use our website you accept our use of cookies. Find out more about cookies.

×